Meet ResidentSignal – Predictive Retention Engine
ResidentSignal, the flagship product of ResidentOS, uses behavioral signals and historical data to identify which residents are most likely to churn before they give notice. With clear, actionable insights, your teams can prioritize outreach and engagement to retain residents, improve stability, and reduce vacancy loss across your portfolio.
Why ResidentOS
Data-Driven Insights
Multifamily owners, operators, and property management teams reduce turnover, lower marketing costs, and improve resident retention using real behavioral data and predictive insights.
Proactive Retention
Allows your team to take clear, targeted actions to improve occupancy and reduce resident churn.
Sustainable Growth
Helps to build long-term stability across your communities to generate consistent income, strong relationships, lower turnover, and boost investor confidence.
ResidentSignal – Predictive Retention Engine
ResidentSignal, the flagship product within ResidentOS, uses behavioral signals, historical patterns, and community-level data to identify residents most at risk of giving notice. Your teams receive clear, prioritized insights, allowing for focused outreach and personalized engagement that helps you retain residents and reduce turnover costs.
The average multifamily community loses $1,500–$3,500 for every resident turnover, including lost rent, marketing, concessions, and staff time.
of residents move out annually on average, creating a constant cycle of vacancy loss and expense.
It costs 5–25x more to acquire a new resident than to retain an existing one.
of residents leave due to poor communication, lack of engagement, or unresolved issues—not price alone.
The Cost of Churn in Multifamily
ResidentOS helps you address these challenges by using predictive signals and resident behavior data to improve engagement and reduce unnecessary churn, protecting your NOI and operational efficiency.
How ResidentSignal Works
ResidentSignal analyzes resident behavior, community engagement, and historical trends to pinpoint individuals most at risk of non-renewal or early move-out. By detecting early warning signs—such as increased service requests or decreased participation in community activities—it provides your teams with clear, actionable insights. This enables proactive, personalized outreach to address concerns, strengthen relationships, and secure renewals before a move-out notice ever arrives.
Resident Identity Graph
The Resident Identity Graph will layer advanced behavioral and community data onto the ResidentOS platform, giving operators a comprehensive, predictive view of resident needs and churn risk across their communities. This proprietary data layer will help multifamily companies reduce turnover, personalize resident experiences, and strengthen retention for the long term.
How ResidentOS Helps Your Communities
Predict Resident Churn
Multifamily owners, operators, and property management teams reduce turnover, lower marketing costs, and improve resident retention using real behavioral data and predictive insights.
Reduce Turnover Costs
Allows your team to take clear, targeted actions to improve occupancy and reduce resident churn.
Improve Resident Experience
Helps to build long-term stability across your communities to generate consistent income, strong relationships, lower turnover, and boost investor confidence.
Increase Portfolio Stability
Helps to build long-term stability across your communities to generate consistent income, strong relationships, lower turnover, and boost investor confidence.
Join the Waitlist for Early Access
Be among the first to use ResidentOS and ResidentSignal to improve retention and reduce turnover costs in your communities.
